Audio-Visual Concepts is committed to excellence. Each and every job that we do is on a personal level. I have been telling my customers for years that I treat every house as if it were my own. .................Honesty is the best policy..............
I will not sell you something that is not user friendly. We at Audio-Visual Concepts strive to keep our 100% satisfaction rate. We do not employ anyone with less than 10 years experience; most will say that we have seen it all. Which is not true. Technology changes every day, so by being in the business and following the growth pattern of technology we have the upper hand when it comes to choosing a system to install in your home or business. Many companies around will install anything leaving your system to be obsolete in 3 years and force you to buy a completely new system when something breaks. Or send out different tech's forcing you to explain your situation over and over to a guy that makes ten dollars an hour and could care less about anything you are saying. They're just waiting for 5 o'clock to go home. Dealing with these types of companies leaves a bad taste in anyone’s mouth. Resulting in you hesitating to call another company. Instead I have found that people will just live with what they have. We are here to help. We are experts in our field, and we understand that you are not; we do not expect you to be either. Many of our customers love the fact that they can send an e-mail or text message and get an instant answer to their question. We are a small company that will take the time to work with you and most important, listen to what you are saying. Whether we are designing a system from scratch or picking up the pieces that another company left. With a lot of companies going out of business many people have been left with extended warranties, we can help honor these for you also.
